Heimdal Security
HEIMDAL / USERS AND ACCESS

Privileged Access Management

Standing administrator rights make life easier for users and attackers. Heimdal Privileged Access Management grants rights only when needed and records who used them.

Heimdal SecurityPrivileged Access Management
Who it is for
Businesses where users have local admin rights for installations or administrators share accounts.
What it addresses
Standing admin rights, shared server passwords and missing records of privileged actions.
How we help
We map privilege requirements, design approval rules and introduce them gradually by group.
OVERVIEW

Where the module helps during an attack

Privilege management primarily limits escalation and lateral movement. This is an indicative view, not a measurement.

Where the module helps during an attack
AreaLevel
Reconnaissance no direct role
Initial access context
Execution and persistence additional protection
Escalation and lateral movement primary role
Impact context
Investigation and recovery additional protection

Two areas: endpoint privileges and server access

Heimdal groups three products under privileged access. Privilege Elevation and Delegation Management (PEDM) controls endpoint admin rights. Privileged Account and Session Management (PASM) protects administrative accounts and server sessions. Application Control has its own page.

PEDM

Temporary elevation for a whole session or a single file, with approval and audit records.

PASM

Credential vault, MFA, RDP and SSH access, and session recording.

PEDM: users request, rules or administrators decide

A user without standing admin rights needs to install software. They request elevation in the Heimdal agent. Rules approve automatically or route the request to an administrator's console or mobile app.

Privileges expire after the configured period. The module can then terminate processes started during the session. Requests and sessions remain in the audit trail.

  • Rules based on roles, users and groups.
  • Immediate privilege revocation and prevention of elevation for system files.
  • Approval through the console or iOS and Android mobile apps.

PASM: vault passwords and record sessions

PASM stores privileged account passwords in a vault. Administrators connect through its RDP or SSH interface without knowing or sharing passwords. The vendor says no agent or plug-in is needed on the target server.

Sessions are monitored live and recorded for audit or incident investigation. Roles and temporary on-demand permissions control access.

Fewer tickets and fewer standing privileges

Smaller businesses often grant admin rights to avoid IT handling every installation. PEDM offers on-demand rights while preserving IT control and records.

PASM helps where internal teams and external suppliers share server administration. Every access is traceable and passwords need not be shared by email or spreadsheet.

IT team

Fewer manual installation interventions and clear visibility into granted privileges.

Management and audit

Evidence of who held elevated rights, when and how they used them.

Deployment with APPSEC

Heimdal supplies the modules and mobile app. APPSEC designs and deploys rules as agreed. You appoint approvers and remain responsible for daily decisions.

Privilege map

We identify current admin rights, why they are needed and which servers external suppliers manage.

Rules

We define automatic and manual approvals and assign approvers.

Gradual removal

We remove admin rights by group so people can continue working.

Handover

We demonstrate approvals, reports and session recordings. Support is specified in the proposal.

Methodological and product sources

Frequently asked questions

Before we start work.

What is the difference between PEDM and PASM?

PEDM controls users' admin rights on their computers. PASM protects administrative accounts and server sessions. You can start with either.

Which systems support PEDM?

The vendor compatibility matrix lists Windows and macOS. PEDM does not support Ubuntu.

How is PAM licensed?

PEDM is licensed per device. PASM uses the higher of administrative account count or one tenth of user count. Exact terms are included in the proposal.

Must administrators be at a computer to approve requests?

No. Requests can also be approved through the Privileged Access Management app for iOS and Android.

INITIAL CONVERSATION, NO OBLIGATION

Not sure where to start? Tell us what you are facing.

You do not need to know whether you need a test, a technology or a consultation. We will suggest a suitable next step based on your situation.